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Online Portal Support Form

*By providing your e-mail address you agree to receive email communications from Zoetis.

Contact Us

For general support, our customer service representatives are available Monday through Friday 9am-6pm EST.

Phone: 800-228-4305 Option 4
Fax: 816-464-3521

Zoetis Inc.
12200 NW Ambassador Drive
Suite 101
Kansas City, MO 64163


Customer Registration

Learn the first step to register yourself and view your stud’s inventory.

My Inventory

Learn how to edit and view all your stud’s pertinent information.

Shipping Semen For Insemination to a Bitch Owner

This is a demonstration on how to ship your stud’s collection to a bitch owner.

Shipping Semen to your Veterinarian

This is a demonstration on how to ship your stud’s collection to your veterinarian.

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Transfer of Ownership of a Semen Collection

Learn how to transfer the ownership of a semen collection to another party.

Pay Fees Online

Learn how to pay storage and shipping fees online.


Veterinarian Sign in and Adding a New Client

As a Veterinarian, learn how to sign in and add a New Client

View Client Inventory

Learn how to review all clients’ current semen inventory.

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Add Inventory to an Existing Client

Learn how to add new collections to an existing stud’s inventory.

Request to Ship Inventory to Zoetis

Learn how to ship a semen collection to Zoetis for storage.

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Add a New Stud to an existing Client

Learn how to add a new stud dog to an existing client within the database.



Mon–Fri, 8:30am–6:30pm ET

This site is intended for U.S. Animal Healthcare Professionals. The product information provided in this site is intended only for residents of the United States. The products discussed herein may not have marketing authorization or may have different product labeling in different countries. The animal health information contained herein is provided for educational purposes only and is not intended to replace discussions with an animal healthcare professional. All decisions regarding the care of a veterinary patient must be made with an animal healthcare professional, considering the unique characteristics of the patient.

All trademarks are the property of Zoetis Services LLC or a related company or a licensor unless otherwise noted. ©2022 Zoetis Services LLC. All rights reserved.